Privacy Policy

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the legal provisions. In this data protection information we inform you about the most important aspects of data processing on our website.

When you visit our website, your IP address, start and end of the session are recorded for the duration of this session. This has technical reasons and therefore represents a legitimate interest in terms of data protection. Unless otherwise regulated in the following, we will not process this data any further.

Contact us

If you contact us using the form on the website or by e-mail, your data will be stored for six months in order to process the request and in the event of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose for subsequent contract processing, the web shop operator saves the connection owner’s IP data as well as the buyer’s name, address and credit card number.

The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. A data transfer to third parties does not take place, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

After the purchase process is canceled, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the tax retention period (7 years) expires.

The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing is based on the legal provisions of the data protection regulation.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

Web Analytics

Our website uses functions of the web analytics service from Google Analytics, web analytics service from Google Inc. For this purpose, cookies are used that enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are saved.

We have concluded a corresponding contract data processing contract with the provider.

Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). As a result, only a rough localization is possible.

The relationship with the web analysis provider is based on the “Privacy Shield” agreement between the Montenegro, EU and the USA.

Data processing is based on the legal provisions of data protection.

Our concern in terms of data protection is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data is kept for a period of 26 months. You can prevent this by setting your internet browser so that no cookies are saved.

Newsletter Privacy Policy

If you subscribe to our newsletter, you submit the above personal information and give us the right to contact you via email. We use the data stored in the registration for the newsletter exclusively for our newsletter and do not pass this on.

If you unsubscribe from the newsletter – you will find the link in each newsletter at the bottom – then we delete all data that was saved with the registration for the newsletter.

Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your email address and your declaration that you agree to receive the newsletter.
In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postcode.

As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: info@topestatemontenegro.com. We will then immediately delete your data in connection with sending the newsletter. This revocation does not affect the legality of the processing carried out based on the consent until the revocation.

Your rights

You have the right to information, correction, deletion, restriction, data portability, revocation and objection regarding your data stored by us. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated, you can complain to us at the email address: Info@topestatemontenegro.com or the data protection authority.

You can reach us using the following contact details:

Rivijera d.o.o., X hercegovačke 4, 85340 Herceg Novi, MONTENEGRO (phone: +382 69 692 795, email: info@topestatemontenegro.com)